Welcome to the website operated by Changsha Xuezhangliang E-Commerce Co., Ltd. This policy explains how the company collects, uses, stores, and protects information when you visit this site, use its contact channels, or engage its services. Please read this policy carefully before using the site.
1. Introduction
Changsha Xuezhangliang E-Commerce Co., Ltd. is an e-commerce operations company based in Changsha. The company runs online storefronts, manages product listings, coordinates cross-border fulfillment, and provides operational support for merchants selling through multiple marketplaces. This privacy policy describes the handling of personal information across all of those activities.
This website is developed and operated by the developer XueZhangLiang on behalf of the company. The developer is responsible for the technical design, maintenance, and security of the site, while the company manages the commercial relationships and the day to day operations described on this page. Both act under the obligations set out below.
By continuing to use this site, you acknowledge that you have read and understood the practices described here. If you do not agree with any part of this policy, you should stop using the site and contact the company through the channels listed at the end of this page.
2. Scope of This Policy
This policy applies to the website located at https://www.xuezhangliang.lat and to every service that the company provides to merchants, vendors, and buyers. It covers information collected through forms on the site, through email correspondence, through telephone conversations, and through the operational systems that the company uses to run storefronts and fulfillment for its clients.
The policy does not apply to websites that belong to third party marketplaces, payment providers, couriers, or other service providers. Those platforms have their own privacy policies, and you should read them separately before sharing information with them. Where the company operates a storefront on behalf of a client inside such a platform, the platform collects its own data under its own terms.
If a separate written agreement between you and the company contains terms about privacy or data handling that differ from this policy, the separate agreement governs the specific engagement.
3. The Developer and Operator
The services described on this site are developed and operated by the developer XueZhangLiang on behalf of Changsha Xuezhangliang E-Commerce Co., Ltd. The company is registered in China, with its address at No. 152 Beishan Group, Juxiang Village, Yonghe Town, Changsha - 410300, China (CN).
The developer maintains the technical systems behind the site, including the hosting, the forms, the analytics, and the security controls. The company directs the operational use of those systems, including how inquiries are answered, how client projects are run, and how records are kept. Together they act as the joint operator of this website for the purposes of this policy.
Questions about either role can be directed to the contact channels at the end of this page, and the company will route the matter to the responsible party.
4. Information We Collect
The company collects several categories of information, and in every case it collects only what is reasonably needed to provide the service you requested. Contact information includes your name, email address, telephone number, company name, and country of residence. Business information includes the details you provide about your products, catalog, target markets, and service requirements.
Transaction information includes order records, shipment tracking references, invoices, and payment confirmations that pass through the operational systems managed for clients. Technical information includes your IP address, browser type, device type, operating system, the pages you visit, and the time and date of each visit.
The company does not seek sensitive categories of information such as health data, religious beliefs, or political opinions. Where such information appears incidentally in a message, it is handled under the same safeguards as all other personal information.
5. How Information Is Collected
Information is collected in a few distinct ways. First, when you complete the contact form on this site, submit an inquiry by email, or call the company, the details you provide are recorded for the purpose of answering you. Second, when you engage the company as a client, information is gathered through contracts, questionnaires, onboarding calls, and operational checklists.
Third, when you browse this website, standard server logs and analytics tools record technical data automatically. Fourth, where the company operates storefronts on behalf of clients, order and customer data is collected through the marketplace platform under the applicable agreements between the client, the marketplace, and the company.
Information is never bought from data brokers and never scraped from public sources to build profiles. Everything the company holds comes from the interaction you have with the site or with the operational teams.
6. Legal Basis for Processing
The company processes personal information on clear legal grounds. Consent is relied on where you have chosen to share information for a specific purpose, such as a service inquiry. Contract performance is relied on where processing is necessary to deliver a service you have agreed to receive, such as running a storefront or coordinating a delivery.
Legitimate interest is relied on for operational security, fraud prevention, dispute handling, and business analysis, in each case balanced against your rights and expectations. Legal obligation is relied on where the company must keep records to comply with tax, customs, or regulatory requirements.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that happened before the withdrawal.
7. How We Use Information
The company uses information for the purposes described at the time you provided it. This includes responding to inquiries, preparing proposals and quotations, setting up and operating online storefronts, managing product listings, coordinating fulfillment and delivery, issuing invoices, providing customer support, and improving the quality of the services.
Technical data is used to keep the website secure, to diagnose faults, and to understand how visitors use the site so that the content can be improved. Aggregated and anonymized figures may be used in reports and marketing, but never in a form that identifies you.
The company does not sell personal information to any third party. Information is used only where it is necessary for the service relationship or where you have given clear permission.
8. Cookies and Similar Technologies
This website may use cookies and similar technologies to remember preferences, keep the site secure, and understand usage patterns. A cookie is a small text file that a browser stores on a device. Because the site is a business site rather than a consumer storefront, the company keeps cookie usage minimal and reviews it at every policy update.
The company uses only essential cookies and basic analytics that do not rely on advertising identifiers. No advertising trackers are installed on this site, and no third party receives browsing data from these pages for marketing purposes.
You can block or delete cookies through the settings of your browser. The site will continue to function if cookies are blocked, although a small number of conveniences may be lost.
10. Marketplaces and Third Party Processors
Many of the services run inside platforms owned by third parties, including online marketplaces, payment gateways, and logistics networks. When the company operates a storefront on such a platform, the platform collects its own data under its own terms, and the company asks clients to read those terms before a storefront goes live.
The company reviews its key processors on a regular basis and requires that each one protects data to a standard at least equal to the commitments made in this policy. Processors are selected for their security record and are changed when they fail to meet that standard.
A full list of the current processors is available on request through the contact channels at the end of this page.
11. Cross Border Transfers
The company operates from Changsha, and its services routinely involve international shipment lanes, foreign marketplaces, and overseas couriers. As a result, information may be transferred to, and processed in, countries other than the one in which you reside.
In every such transfer the company applies contractual safeguards, data protection clauses, and the security controls described in this policy. Clients are told which destinations are involved in their specific supply chain so that expectations are clear from the start.
By engaging the company you understand that international transfers are a normal and necessary part of cross border e-commerce, and that data protection rules may differ between jurisdictions. The company continues to protect your information to the standard described on this page regardless of where the transfer ends.
12. Data Retention
The company retains information only for as long as it is needed for the purposes for which it was collected. Contact and proposal records are kept for the term of the relationship and for a reasonable period afterwards to handle follow ups and disputes.
Transaction and tax records are kept for the periods required by applicable law, which in some jurisdictions may be several years. Technical logs are kept for a limited period to support security and troubleshooting, after which they are deleted automatically.
When information is no longer needed, it is deleted or anonymized in a way that can no longer be linked to you. Retention periods are reviewed whenever this policy is updated.
13. Data Security Measures
The company protects information with controls that match the sensitivity of the data. Access to client systems is restricted to named staff and is recorded. Passwords are stored using strong hashing, and administrative accounts use separate credentials.
Communications that involve sensitive details are encrypted in transit, and physical and logical access to the operational systems is limited to the offices in Changsha. The company conducts regular backups and reviews its security settings after any change to the systems.
While no system can be guaranteed completely secure, the company works to a standard appropriate for the e-commerce operations it runs. If a breach is discovered that affects your information, you will be notified in line with applicable law.
14. Privacy for Children
This website and the services of the company are directed at business users, merchants, and professionals. They are not intended for children, and the company does not knowingly collect personal information from children.
If you believe that information about a child has been provided to the company without the consent of a parent or guardian, contact the company using the details below. The company will review the information and remove it where required.
Because the services involve business contracts and financial arrangements, they are only offered to people who are old enough to enter into a binding agreement under the law of their own country.
15. Your Rights and Choices
Depending on the law that applies to you, you may have the right to access the information the company holds about you, to ask for it to be corrected, to request its deletion, to ask for a copy in a portable format, to object to certain uses, and to withdraw consent at any time.
To exercise any of these rights, send a request to reply@xuezhangliang.lat or call +12248023813. The company will respond within the period required by law, and will confirm what action was taken on each part of the request.
Where a request is complex or concerns sensitive information, the company may ask for proof of identity before acting. This protects your information from unauthorized access and is a standard safeguard.
16. Your Choices About Marketing
The company may occasionally contact previous clients or inquirers about new services or operational improvements. Every marketing message includes a simple way to opt out, and you can also opt out at any time by replying to the message or by writing to reply@xuezhangliang.lat.
Opting out of marketing does not affect the operational messages you receive about an active engagement, such as order updates, invoices, or security notices. Those messages must continue so that the services can be delivered properly.
Contact preferences are recorded against your record so that the choice is respected across every channel of the company.
17. Automated Decisions
The company does not make decisions about you based solely on automated processing that produce legal or similarly significant effects. Order routing and dispatch scheduling are handled by software, but each decision is governed by rules that the operational team reviews and can override.
If the company ever introduces automated decision making that produces significant effects, this policy will be updated to describe the logic, the consequences, and the right to a human review.
18. Links to Other Sites
This website may contain links to external sites, including marketplaces, payment providers, courier networks, and industry resources. The company is not responsible for the privacy practices of those sites and encourages you to read the privacy policies of every external site you visit.
A link on this site does not mean that the company endorses the site or its handling of information. Please review the terms of each destination before providing any personal information there.
19. Changes to This Policy
The company may update this policy from time to time to reflect changes in law, in the services, or in operational practice. When a material change is made, the updated version will be published on this page with a new revision date.
Where the company holds contact details for you and the change affects your rights, you will be notified directly before the change takes effect. Continued use of the site after an update means that you accept the revised policy, so you are encouraged to review this page whenever you use the site.
20. Contact Information
If you have questions about this policy, about the information the company holds about you, or about your privacy rights, contact the company using the details below.
- By email: reply@xuezhangliang.lat
- By phone: +12248023813
- By mail: Changsha Xuezhangliang E-Commerce Co., Ltd., No. 152 Beishan Group, Juxiang Village, Yonghe Town, Changsha - 410300, China (CN)
The developer XueZhangLiang maintains this site and can be reached through the same channels. The company aims to answer every privacy request within one business day and to resolve it within the period required by law.